vida vacations lawsuit
vida vacations lawsuit
Then, after the rescind period passed I find out that NOTHING in the WHOLE country of Switzerland is available. I believe under the circumstances of a prior class action lawsuit and admission of misrepresentation during sales, any espnable judge or jury would find the demand for transfer fee unjust. Please assist me in this matter. We should have known better by reading the countless reviews on this scam. In my opinion this is a nice resort, unfortunately they are liars and thieves. In fact, i have just seen the youtube video the philanthropist and his mayan empire, which is an indicment of the entire fraudulent mayan sales process. They tell you all about the upper class stuff, then sell you the lower class package and don't state that you can't do any of what they just showed you. Based on that premise, give us the opportunity to work things out with you. It is still right to use, you "own nothing", it's still a lease agreement. They offered to get the contract, which provided money and within 10 years you can return this sum without any interests. After explaining no distinction was ever made, he basically said it doesn't matter, you signed the paperwork, and we won't get a refund. Well start sending you the news you need delivered straight to you. I already did not feel good about what we purchased, but imagine showing up at the resort only to be told "that's not what you signed up for". Our Destinations Vidanta Destinations They told me two different stories when asked them about the resale price of our t.s. We will never go to a timeshare presentation again in mexico which is a shame since my husband is mexican and we did not want to own in mexico. If you are reading this, and within your 5 days to rescind, do so! But the company has not followed consumer law in our opinion. Sales person told me to put my offer in writing. So if you vacation to Vidanta, enjoy the experiencebut refuse ANY and all attempts to hook you. We sent a letter to Cirque du Soleil informing them that The Mayan is abusing public trust and confidence by employing such tactics and are waiting for a response. They reply to us touting their legitimacy, well legitimacy is not subjective. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. You then meet the manager, taken outside to meet the unscrupulous used car salesman, then taken to a basement to meet the closer who actually is a used car salesman. Alin Gines We were told we were chosen because we live in Washington State, and they wanted more people from our State to check out the Vidanta properties. After signing a membership contract, we reflected on what was said and decided we had made a grave mistake. Upon looking them up online, one was worse then the other. He stated sales team does not make that decision. My husband asked for a spanish language contract which he thought was the law! Boasting high-end amenities, comfort-filled accommodations, and the best service in Mexico, there's nothing quite like a vacation with Vidanta. We have now found out that this is NOT TRUE. Checking in: Get a receipt for resort fee, keep with passport, they will dispute payment on checkout. They really push the vida dollars making you think you are getting dollar for dollar savings when you actually only get to use about 10% on the dollar. To be clear Cirque has nothing to do whatsoever with the sales practices the Mayan usesnot at all. Concierge service: But after reviewing the internet, sadly im not alone. We understand that if we take it upon ourselves and seek out rental brokers and get no results that's our fault. That club freedom is useless unless you are a millionaire. Great employee treatment: At first, the sellers did not want me to take the papers that they had presented the program on, but i told them that i would not buy without taking them. This Reservation was given on Grand Luxxe letter headed paper. We went to presentation on 4/27/16 for the timeshare resort in Nueve Vallarta. It's so shameful. The second time I called and asked about being told and given a document showing lowest price and the person responded that, yes, they could sell it for the lowest price. Then the started making ridiculous offers. We had to go thru 4 layers of snakes, sales people, to make it out of Jurassic Park. After a short period of time trying to dissuade us. We're backsorry to bother you all with our sad story but we won't let Vida do what they did and just say too bad, so sad. We have seen online after speaking with mexican government agencies that ALL CONTRACTS IN MEXICO MUST BE IN SPANISH FIRST, AND THAT THEY CAN HAVE ANOTHER LANGUAGE TRANSLATED BUT IT MUST BE IN SPANISH AT LEAST. If she would like to accept the previous proposal that was presented by the Representative, she will need to do this in person for the signing and activation of any new contract created. I was given a Reservation # 5258389 confirming rentals of 5 Units at the Grand Luxxe Residence Club for dates 07/03 thru 07/10/22. We received a notification about your comment. Vida Vacations is a timeshare company that was founded in Nuevo Vallarta, Mexico in 2010. We are still trying to get the Mayan to issue a long overdue refund for selling a contract based on deceptive and fraudulent sales tactics. 1-800-292-9446 (U.S. and Canada) I want what was approved. My mother and I traveled to Mexico to celebrate my graduation from college. Submit a complaint and get your issue resolved. So the moral of the Mayan story is listen to their lies or anyone whom they recommend and you'll be fine. Jeff Nicholson, PhD, PA-C jeff.g.[protected]@gmail.com. So, my request was a follow-up as I had not received any final paperwork regarding the matter. The sellers also told us that we could easily rent the t.s. She is incorrect in that these monies were to be applied to her previous contract and the residual applied for future use fees. VIDA VACATIONS SCAMMED ME OF $7,755.00 ON 11/03/21 On 11/03/21, I was directed by Barba Rangel, Supervisor Vida Vacations to Wire $7,755.00 USD to their Vida Vacations Banking in De Zuniga Jalisco. My husband is mexican and we bought with Bliss REsorts on November 18th, 2013. Official Domains @vidasales.com @vidapayments.com @vidavacations.com @vidagetaway.com The second time I called I told them that the sellers gave us a price quote of 19, 200 dollars for the lowest price it could be sold and the story changed that they would at least sell it for the 19, 200 dollars. Stamped and signed. Vida Vacations Customer Support: Poor Performance. Vida Vacations sells "right-to-use" (RTU), unless you actually purchase a condo outright. The manager then said that he would not bring me anything that was not real or true, that Grand Mayan Nuevo Vallarta is a reputable company that would be held responsible! Note that you will need your contract/agreement number and your registration number. Good luck! Our content is intended to be used for general information purposes only. Unsubscribe at any time. to find out its value. If you have a $150, 000 RTU equity and you want to buy a $400, 000 condo you would only be able to apply $80, 000 of your equity. The scam is they discounted the price and gave us rental credit, giving the false impression that there is a huge demand for rental weeks (this really helped convince us) then they gave equity credit for the Palladium, there were some other credits which we can't remember but in the end we paid $13, 500. Vida Vacations Accounting is standing by to help you with all billing inquiries. presentation. At Vidanta Resorts you have the option of down-scaling and paying a reduced maintenance fee. Clause 1 of recitals explains this clearly. I need help in receiving a full refund of my wired $7,755.00 USD for cancellation of false reservation at the GRAND LUXXE RESIDENCE CLUB NUEVO VALLARTA for date 07/03/22 thru 07/10/22. Because of these assurances we decided to go ahead and spend $13, 500, this was the price after the phony credit they gave us for our Palladium program and rental credit. We bought for the wrong reasons because we were lied to. We are now filing a claim with BBB, and will next contact PROFECO (Mexico's Consumer Protection Agencies that licenses Timeshare operators) to cancel the contract. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Being skeptical, I asked how my wife and I knew for sure that these numbers were real. We must do whatever it's in our hands to put finish to those thieves! If the i choose to dispute my contract they i travel to Guadalajara, Mexico, hire a local attorney who speaks Spanish and file a case with an arbitration board. Vida Vacations offers its customers a global concierge surface to help travelers plan their travels across the world. I was pressured to sign a contract, and i was also scammed, they never did what they promised. The horrid sales people kindly let us know that we didn't buy what we originally thought but that we could cancel the contract if we "upgraded" purchased a new contract. The company is known for treating its employees well, and it has been called one of the Top 20 "Great Places to Work in Mexico" by the Mayan Times. Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. They were relentless, kept going on and on about a guaranteed rental program. He said that it would be very easy to liquidate at the the lowest price printed on the document of 19, 200 dollars. We were told that if we change our minds, we can get a full refund and cancel within 5 business days. Thank you, you have successfully subscribed to our newsletter! Deb & Sara. How BBB Processes Complaints and Reviews. All four of us took the presentation at the Grand Mayan in Cabo we made it clear we always vacation together and needed a 2 bedroom with a kitchen. The must continue to honor these contracts even if they do not offer them anymore. We have now gone onto Ebay and other resale websites and see that the prices that have been quoted to us and given to us on a print out are not true. They "gave us a bonus of entering the Ambassador program that would help pay, but found out this was also a skam. We bought on October 3, 2022 in Nuevo, Vallarta & got talked into being a part of the Ambassador Program at the very end after saying NO the entire time. I request that Vida Vacations provide a letter in writing that this resolution has occurred with the appropriate details. Vida VacationsAbove The Law? We have tried to settle this offline but the Mayan refuses because we have decided to use a third party. I started contacted Ms Rangel to activate my They said no they could not do that. We have met many people who have had the same experience. Our members love all the amazing experiences and exclusive benefits that they enjoy through Vida Vacations. There's no question they know their sales teams say whatever they have to to make the sale (they actually think they're creative and legitimate) and they(Ownership/Management) some how justify supporting this. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. You talk about your commitment. the seller also wrote the rental rates on the sheets of paper that I took with me. I would love to be able to stay at such a fine place, but after our experience, I dare not. The first story was that there was no lowest price but whatever price we wanted to sell it for they would sell it. Its location on this page may change next time you visit. Luxury destinations: Vida Vacations. I was looking for some information about this resort and all their scam tactics, and i've found these articles that have a lot of info Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. We signed a new finance contract and paid a new down payment. PHONE: 800-964-7246 (From Mexico) 1-866-888-0587 (U.S. and Canada) +52 (322) 176-0660 (all other countries) email: Accounting@VidaVacations.com BBB Business Profiles generally cover a three-year reporting period. Can someone help or advise We told them we could not afford membership but using, "Let me talk to my manager tactics" we broke down and brought a membership that costs $10, 500 via credit cards and have to pay them $19, 500 over the nest ten years. Anyone who has been on a Mayan sales presentation in the last 10 years can attest to the fact that rental income is a huge part of their presentation. We feel that we were frauded for their gain. Thus we contend the contract you mention is invalid. Plus, vida was different because whatever weeks we didnt use from vida could be rented out through the same broker, which seemed like a safe bet to me. Now their customer service wants to use Consumer Law to their benefit, BUT IT IS ILLEGAL from the start for the timeshare company to not have provided us with a spanish language contract that we could read and sign. Not sure what our options are at this pointdo we just not pay? I lost a whole day of vacation 9:30am to 5 pm and got the runaround at the resort when I asked for the person in charge of sales at every desk and person we encountered. The salesman lied to us that we can rent back 2 weeks to the company for $1800 a week. Hiding negative complaints is only a Band-Aid. Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. I would like to join. We accepted since they said it would only take 90 minutes. Therefore, to receive accurate information regarding my request to donate certificates, I should contact Make a Wish Foundation in Washington State directly." Ms. ****** clearly refused this option with the Member Services Representative who has intently attempted to work out an amicable resolution. Vida Vacations - VIDA VACATIONS SCAMMED ME OF $7,755.00 ON 11/03/21. Allentown City Council took measures last week to address residents' complaints about what's been called an "abuse of power" of the city's parking authority. For that reason, we kindly request that you contact us at [protected] or by email at customerservice@vidanta.com. Hopefully, this helps someone save their money. He said to me, they are just promoting the resort for the next time visit. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/3-mayan-palace-timeshare-complaints/ The plaintiffs in the class action lawsuit filed against Vida entities and Vida's then-CEO further allege that Vida Longevity Fund offered and sold securities to investors through the use of . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We will continue to spread our story until this situation is resolved. Not only would they not provide a full refund, paragraph 6 requires a transfer fee equal to 10 current usage fees in order to sell the contract to another party not family. I wanted to love this place but I still get sick thinking about it 2 months later. My wife and I traded our club Intrawest timeshare for a reservation in the Grand Mayan Nuevo Vallarta in early December 2013. When we were sold this Ambassador package, we did the math and thought to ourselves that there was no way we could lose but this is farthest from the truth! connected to all exchange companies, even small luxury hotels. Guests Fraud will invalidate a contract. BTW there is nothing in the contract that states we cannot retain assistance. If they have no problem lying to me now, there is no way that, would good conscience, I could continue with this company!!! It only mentions friends, family, colleagues and also states that guests only pay the usage fee for the room type in our contract which without platinum it's $850 (room) to $1900 (suite) for a week depending on if they want an entire suite or a bedroom. This is what they do to anyone wanting out of their contract and this is how they try to keep a 4* rating. Old Orchard Beach, Me 04064 Vida contends that they are absolutely within legal bounds to train their sales teams to misrepresent their product and if the victims of this misrepresentation don't realize it after a usually 6 hr presentation Vida is not responsible. The price was still expensive and we said no thanks. We were verbally told that I would be able to get everything that the platinum package provides but they omitted to tell us it would cost us an additional $3000. Christie. In an attempt to get out of there we agreed to $3250.00 down with many other "free" perks. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. If you allow your sales teams to lie and upon discovery you do nothing, or worse cover it up, your claim of legitimacy is yet another lie. Vida Vacations feels it would be most prudent for Ms. ****** to contact the Member Services Representative she has been in a lengthy resolution process with and set up an appointment while she is at the resort in person. We are looking for high-energy, sales driven professionals who connect quickly with others and are willing to re-locate. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The Customer Support Team. After paying the $3000, the platinum package includes a reoccurring fee of $99 a year instead of $299 a year for basic plan, 100% inventory, 40 weeks on the platform that never expire, 4 authorized users on the account, 2 free cruises a year, airfare, prorated nightly room rates, gain full access to Hawaiian Vacations Maintenance fee Protection & Platinum Rental Program which means Hawaiin Vacation would be our property manager, small brokerage fee, to advertise and rent out our units for us for the units we don't use to receive money back to make a profit. 9 AM - 6 PM CST Closed on Sundays. I received a phone call from Hawaiin Vacations last week to find out that in order to receive what we were promised we would have to pay an additional $3000 & they do not SELL our current timeshare. Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss,. I just want to add something here, after buying a timeshare they also offered us a Club Freedom that would give me the right to reserve tickets to concerts, circus solei and the recreation park in construction. SINCE THEY DID NOT FOLLOW MEXICAN CONSUMER LAW! Ms. Rose I urge you to reconsider. 800-964-7246 (From Mexico) That was a big mistruth! Company Phone: +523222264000. We are so upset that we trusted them and now realize we should not have. Our goal is to make sure you get the most out of your membership. The gifts they promised are absolutely worthless. I also asked why is it a problem? Though we are all competent we think they used"the elderly tactics of being "Overwelmed". What we wound up with was a hotel unit and 50 HSI breakaway weeks. I couldn't find the list in my paperwork so I called back customer service and they sent me a list of brokers. I've purchased my timeshare 3 years ago, and it's been impossible to get out. We have now gone on Ebay and other resale websites and see that the prices quoted us and given to us on a print out are not true. Yes too bad I trusted them. Upon checking in at the resort, my wife and I were approached to attend their t.s. View all Vida Vacations reviews & complaints. Vida Vacations, Vidanta Resorts, Destinos Unlimited Vida Vacations, Vidanta Resorts, Destinos Unlimited Nationwide USA Phone: 1800-292-9446 Web: vidanta.com/ Category: Resorts Vida Vacations, Vidanta Resorts, Destinos Unlimited rip off Cleveland Ohio Resorts: Vida Vacations, Vidanta Resorts, Destinos Unlimited Cleveland, Ohio We have also done research on the 299 dollar weeks and they cannot be used for hotels that don't offer timeshare system and the W hotel does not offer timeshare. adili at me dot com if you want to join. We value your privacy. [protected]@aol.com. Vida Vacations offers customers timeshares at some of the most luxurious resort destinations in Mexico. Back to commitment, you are committed to customer acquisition that's clear. I was given a certificate # and now that the time is drawing soon, I made many telephone calls and sent several emails with absolutelty no response. I initially agreed to remove the negative reviews, but only if my entire contract (new and old) is cancelled. Im originally from guadalajara and its sad for me as a mexican to see how a man capable of such greatness has allowed this. A link has directed you to this review. The sellers even showed us a booklet called small luxury hotels and said that we could exchange for that too. harris county jail inmate lookup, canastas de vinos puerto rico,
