monarch legal group complaints

endobj June 16, 2022. toyota rav4 2013 specs. Strategic drives these unfair and deceptive programs but uses its supposed law firm partners as a front to avoid regulation. Defendants legal fees also reinforce the deception that attorneys will be performing the debt settlement work, including by representing consumers in court. Through their unconscionable practices, Defendants have harmed Chicagoans seeking to get out of debt. Flats for sale in Edinburgh City; Homes for sale in Edinburgh City; Apartments for Rent in Edinburgh; 42 0 obj In a review on the professional website Glassdoor, one former employee explained that if you say the real company name [Strategic] most people are confused as to why your [sic] are calling them. Another former employee implored Strategic to [b]e honest about what you are doing. /Contents 66 0 R /Parent 9 0 R There are no reviews yet. Monarch markets the debt resolution program it operates with Strategic as having a generous refund policy. << >> WebComplaints may also be filed by calling the Fraud and Abuse Hotline at 1-866-801-2549. >> None of the many publicly accessible consumer complaints filed against Monarch mention bankruptcy proceedings, even though one consumer inquired about it. All at ZERO COST to you. We are scared and desperate at this point, See if this sounds like a reasonable and logical approach. The Citys investigation indicates that neither Monarch nor Strategic employ lawyers to handle Litigation Defense. Instead, Monarch acts as a referral service by attempting to contract with outside lawyers to handle those matters for small flat fees. >> /Annots [] 17 0 obj endobj endobj Do you agree with Monarchlegalgroup's TrustScore? As a matter of policy, BBB does not endorse any product, service or business. /CropBox [0 0 612 792] On information and belief, Defendants estimates for other Chicago consumers contained similar inaccuracies. /Type /Page Strategic Financial Solutions also operates and/or works jointly with Timberline Financial, LLC, which lists the same office addresses as Strategic Financial Solutions on its website. Consumer complaints on the Better Business Bureaus website recount similar experiences: Consumers may be unable to access the typical methods for reporting attorney misconduct. The State of Illinois sued Legal Helpers and its principals for similar consumer-protection violations in 2012. However, due to a temporary disability I was in and a hardship I was facing, I called and applied to the loan. /MediaBox [0 0 612 792] Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. /Type /Page >> /Type /Pages Source: New Reviews /Type /Page After several payments, the consumer paid $75 to the creditor and $50 in fees. Hiring a lawyer is an important process that should not be based solely on any advertisement. /MediaBox [0 0 612 792] Defendants also know that consumers debts will accrue interest because they instruct consumers to stop making payments on their debts. Monarch refers to itself as a debt relief agency and law firm on its website, www.monarchlegalgroup.com. Thank you for the feedback. /Length 445 << View complaints, reviews and check out how /MediaBox [0 0 612 792] For example, after 10 months in a program, only 4% of one consumers payments went to settlements. It was when I filed a complaint with BBB and posted negative reviews that they took action. >> WebMonarch Legal Group provides a very valuable service for those needing to get out of debt and take their financial situation seriously. We are seeing this action a lot more lately, Im surprised it was just the City of Chicago and not the CFPB or the FTC. /Parent 4 0 R /Rotate 0 WebMonarch Legal has completely shut me down. /MediaBox [0 0 612 792] Everyone has been extremely nice, helpful, explaining everything thank you. 60 0 obj /Contents [210 0 R 211 0 R 212 0 R] << /Type /Page 10 0 obj << If we can verify it in our system, an email will be sent to you with your password. /Contents [274 0 R 275 0 R 276 0 R] /Rotate 0 On information and belief, Defendants find program participants by engaging in telemarketing, and Monarch outsources this telemarketing to Strategic Financial Solutions and related entities. But the consumer informed Monarch of other expenses, including student loans. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. /Type /Page /Parent 8 0 R Strategic created a wholly-owned subsidiary called Carolina Client Services, LLC to carry out the solo practitioners debt settlement program. 3 0 obj Given those significant fees, the consumers potential savings on the amount owed was far less than Monarch advertised and explained. For example, Monarch reserves the right to refuse to provide legal defense services if the client does not submit all pages of the summons, complaint, exhibits, and pleadings to Monarch, and requires submission within 15 or 7 days, depending on the state. As a matter of policy, BBB does not endorse any product, service or business. /Parent 12 0 R xMs0+"N'53=tzAe8H~W28I;.,%$,IO %' ~NTbK /Q*YQ> ~BO> B0~6IfA>rDN+dT0Q.BcywS Ocs^K~1,WlbAVrnSy3lAb@ Monarchs Client Retainer Agreement states that [t]he law firm puts in place a customized strategy based on the individual client and their debts[. /Parent 4 0 R /Pages 4 0 R /CropBox [0 0 612 792] /Rotate 0 Defendants documents reveal that attorneys approve settlements that non- attorney Strategic employees have negotiated without significant review. /MediaBox [0 0 612 792] endobj /Resources 181 0 R /Type /Page The refund policy appears to exclude most aggrieved consumers. /Resources 121 0 R endobj Categories Blog For businesses. /Contents [82 0 R 83 0 R 84 0 R] /MediaBox [0 0 612 792] 342 (b) (1) and 527 (a) (1) Consumer complaints to the Better Business Bureau show that many consumers do not understand the very limited circumstances in which Monarch will refund fees: a. The agreement also provides that Monarch will advise and represent clients in their defense of litigation initiated by creditors or collectors[. /CropBox [0 0 612 792] endobj /Title (Briggs v. Strategic Financial Solutions, LLC et al. The Citys investigation indicates that even when Defendants agents negotiate settlements with creditors on consumers behalf, they do not act in consumers best interest. Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. 35 0 obj The representatives read from a script about Monarchs program and ask consumers to sign an agreement after the meeting. Based on information and belief, attorneys affiliated with Monarch rubberstamp all settlements, do not supervise the non-lawyer debt negotiators, and do not give reasoned legal advice to consumers about whether to accept a settlement. /Resources 125 0 R /Kids [65 0 R] Whether youre dealing with threats of foreclosure, wage garnishment, creditor harassment or excessive debt, the experienced team at Monarch Legal Group can help you get your finances back on track. But when a consumer stops making payments to creditors, he or she is likely to face adverse effects, including (1) a sharp decrease in their credit score; (2) calls from collections agencies; (3) a rise in debt due to late fees and additional interest; and (4) lawsuits by creditors, who often seek to garnish wages and enforce judgments by other means. >> Hi Steve My partner and I have just been canceled from monarch for unclear and deceptive reasons. It is not a lawyer referral service or prepaid legal services plan. /Contents [250 0 R 251 0 R 252 0 R] /MediaBox [0 0 612 792] /Resources 141 0 R >> /Annots [] /Resources 229 0 R No statements on this website are intended to suggest or convey any guarantee, warranty, or prediction regarding the outcome of any legal matter. Contact Us. 29 YEARS OF OPERATION 2,227 EMPLOYEES 72,097 UNITS 305 COMMUNITIES 20 STATES /CropBox [0 0 612 792] /Parent 8 0 R /Contents [94 0 R 95 0 R 96 0 R] /Count 10 /Resources 265 0 R >> I see that with the Debt Validation companies. Would love to hear from you. We appreciate any help you can give. Login. /Type /Page /Resources 81 0 R But on information and belief, most consumers cannot invoke that policy because the terms and conditions are restrictive and exclude most consumers. >> WebMonarch Grand Vacations average salary Updated on March 28, 2023 $95,818 View Hourly Rate Per Year Individually reported data submitted by users of our website 25% $84,341 75% $108,233 $95,818 50% (Median) Highest Paying Job At Monarch Grand Vacations Document Manager - $116,392 See Other Titles Most Popular Job At Monarch Grand /CropBox [0 0 612 792] /Type /Page >> /Type /Pages /Parent 4 0 R If you need legal advice, call our expert solicitors or fill in our enquiry form and we will get back to you as soon as possible. It has reduced my stress level a 100%.With fresh start, I have learned to be more responsible with my finances. /Parent 12 0 R /Resources 201 0 R This program started in September of 2019 and has consumed a large amount of our finances. /Contents [106 0 R 107 0 R 108 0 R] /Annots [] /Contents [154 0 R 155 0 R 156 0 R] Debt Settlement Industry - Sued in RICO Complaint, Click to email a link to a friend (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on Pinterest (Opens in new window), Defendants Debt Resolution Program and Oppressive Fee Structure, Defendants Debt Resolution Program is Designed to Mislead and Exploit Consumers, Defendants Create Payment Plans without Regard for Consumers Financial Status, Leading Consumers to Fail in Defendants Program, Monarch Lures Consumers into Defendants Debt Resolution Program with a Deceptive Refund Policy. The testimonials selected may include testimonials made by individual customers on the third-party sites. >> In other instances, Defendants assure consumers that Defendants will handle the litigation and, when an attorney fails to appear, the court enters a default judgment against the consumer. endobj 30 0 obj endobj stream >> Timberline entered into a consent agreement and order with the Commonwealth of Pennsylvania for violating Pennsylvanias Debt Settlement Services Act. /Type /Page Second, Monarch`s lawyers do not appear to offer legal advice or representation in bankruptcy matters. /S /D As a result, my financial situation is worse than when I enrolled in their program three years ago. /Contents [254 0 R 255 0 R 256 0 R] /CropBox [0 0 612 792] 16 0 obj /Parent 13 0 R One day I received in the mail, a personal loan offer. In a previous phone call, a representative said Monarch would resolve the lawsuit to avoid garnishment. /MediaBox [0 0 612 792] >> >> WebReview your credit report. We signed a contract that they would legally handle all affairs with our creditors. >> /Resources 153 0 R /Annots [] << Monarch Legal Group is a law firm. /Count 10 /Rotate 0 /Rotate 0 14 0 obj /CropBox [0 0 612 792] Don't have an account? /Parent 8 0 R /MediaBox [0 0 612 792] Both these promises appear in the Payment Schedule section of Monarchs retainer agreements. endobj >> /Type /Metadata 23 0 obj Through its third party representatives and in its welcome materials, Defendants tell consumers how to contact the Litigation Department. On information and belief, that department doesnt exist. /Type /Page endobj The Honest and Unvarnished Truth. In the scripted presentations that third-party notaries and paralegals make to prospective clients, the representatives state that [t]he law firm is prepared to do what is necessary to represent you, and, if appropriate, defend you against creditor or collector lawsuits. The script also instructs representatives to state that legal fees for your defense are covered by your retainer payments.. Dissatisfied consumers have further limited recourse because Defendants require consumers to sign arbitration agreements and class action waivers. Its the exact reason Veritas stopped working with them altogether, many of our participating attorneys will not work with them either. We have since paid a large sum of money in this program as well as handled three of our largest debts on our own because we were not represented in these accounts. Change Your Mindset. /MediaBox [0 0 612 792] /CropBox [0 0 612 792] In one of those files, Monarch included a call script for a different legal entity, Option 1 Legal. These firms push consumers to enroll in programs with significant advance fees. DISCLOSURES REQUIRED UNDER 11 U.S.C. https://getoutofdebt.org//20126/how-to-try-to-get-refund-from-debt-relief-company. endobj /Type /Page /Parent 4 0 R /CropBox [0 0 612 792] In practice, the refund policy serves only as an advertising tool used to induce consumers into trusting Monarch even though most consumers will not be eligible to get a refund. Save my name, email, and website in this browser for the next time I comment. endobj /Type /Page According to the script that outside paralegals or notaries read at these short meetings, a Monarch attorney reviews the consumers file after the meeting and calls the consumer within a few days of the meeting. Defendants also repeatedly fail to provide litigation defense services to consumers when creditors sue them. Defendants know that they charge these fees and that consumers cannot complete their program without paying them, and yet Defendants omit estimated fees when representing to consumers how much money they will save. /Annots [69 0 R 70 0 R] /Rotate 0 >> /Contents [246 0 R 247 0 R 248 0 R] << 45 0 obj Complaint Resolution Index (CRI) Explained. BBB Business Profiles generally cover a three-year reporting period. Reviews of Defendants on various online platforms like Glassdoor, Google, and Better Business Bureau paint starkly different pictures. << 39 0 obj /Resources 221 0 R << 59 0 obj Your experience matters. These requirements include, for example: a. Copyright 2022 Monarch Legal Group Reviews. Participating in debt resolution programs carries significant risks. Monarch Legal is unfortunately, a poorly run business that appears to be criminal in its handling of the client's money. /Rotate 0 /Parent 9 0 R Monarchs website states that Timothy Burnette is the attorney responsible for the content of this Site.. /Length 493 /Parent 10 0 R Amount in Dispute: $8,600.00 endobj /Parent 11 0 R /Annots [] << /Resources 225 0 R << /Parent 8 0 R /Resources 197 0 R endobj << >> ] In reality, the Citys investigation indicates that Monarch attorneys are only superficially involved to trick consumers into thinking that lawyers are performing debt resolution services when the work is actually performed by non-lawyers at Strategic (if the work is performed at all). Defendants also assume the same settlement rate for all consumers without regard to the amount or type of consumers debts (for example, whether the bill has been sent to collections). endobj 28 0 obj /CropBox [0 0 612 792] Several days later, user r-fakhouri, likely Ricky Fakhouri, an outside attorney who has contracted with Monarch on a case-by-case basis, approved the plan. /Contents [238 0 R 239 0 R 240 0 R] endobj It is this unique and continuous involvement that separates Monarch from the competition and drives superior returns for our investors and employee owners. No advance fee Debt Settlement companies couldnt survive with that mentality. endobj In the examples that the City has seen, and on information and belief in other instances too, Monarch lawyers do not perform debt settlement work. Choose the serviceBankruptcyFDCPAFCRAConsumer LitigationOther. RAM collects and deposits consumer payments. WebYour experience matters. Join the 47 people who've already contributed. /Contents [162 0 R 163 0 R 164 0 R] /CropBox [0 0 612 792] b. Strategic has engaged in similar arrangements with sham law firms to defraud consumers across the country for years. By clicking the I AGREE button below, you authorize Monarch Legal Group, LLC to contact you (including using autodialers, automated text and pre-recorded messages) via your telephone, cellphone, mobile device (including SMS and MMS) and email, even if your telephone number is currently listed on any state, federal or company's Do Not Call list. /MediaBox [0 0 612 792] Third, consumer debts with balances of less than $1,000 are ineligible for refunds. 61 0 obj I enrolled with 9 accounts in the program. /Resources 161 0 R /Type /Page /CropBox [0 0 612 792] /Contents [182 0 R 183 0 R 184 0 R] /Rotate 0 The credentials of the person negotiating down debts is material to prospective clients. /Annots [] The DSCPA excludes from regulation the services of an attorney engaged in the practice of law. 225 ILCS 429/10. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? /Parent 11 0 R /Resources 269 0 R /Resources 245 0 R The following example from a Chicago consumer illustrates Defendants failure to provide legal advice related to a settlement. >> 19 0 obj You can read the complaint filed in this case. BBB Business Profiles generally cover a three-year reporting period. /Kids [15 0 R 16 0 R 17 0 R 18 0 R 19 0 R 20 0 R 21 0 R 22 0 R 23 0 R 24 0 R] /Contents [142 0 R 143 0 R 144 0 R] We have since had to represent ourselves and take the lead on making sure they get the information not the other way around. Monarchs agreement misleads consumers and contradicts other statements the company makes in prominent promotional materials that consumers rely on. << Of course, late fees and collection /Contents [86 0 R 87 0 R 88 0 R] Based on public legal filings and on information and belief, Strategic also worked with Legal Helpers Debt Resolution, a Chicago-based consumer debt company that operated nationally as a supposed law firm. Follow my guide here https://getoutofdebt.org/20126/how-to-try-to-get-a-refund-from-a-debt-relief-company. Briggs v. Strategic Financial Solutions, LLC et al. Charles was born at Buckingham Palace on 14 November 1948 at >> 53 0 obj To reduce its fee and finish the last two settlements! In response to the Citys subpoena, Monarch provided information from a limited number of consumer files. WebLegal services are only offered once a Monarch Legal Group attorney has had an opportunity to review the specific facts of a case specifically indicates a willingness to take on the representation. /CropBox [0 0 612 792] Despite the overwhelmingly negative reviews, Defendants quote five positive consumer reviews in an advertising brochure titled: Reducing Your Debt & Restoring Stability to Your Life: A Welcome Guide to a Fresh Start. These comments are quoted to Vanessa R., Richard D., Jack F., Amanda G., and Nick L. On information and belief, these five reviews are fake. In fact, at least insofar as the practices at issue here are concerned, Monarch does not provide legal advice or representation. endobj endobj Defendants charge a slew of other fees, including a Retainer Fee and a monthly flat Legal Administration Fee. In the contracts viewed by the City, Defendants Retainer Fee was $995 and the monthly Legal Administration Fee ranged from $55 to $89. /CropBox [0 0 612 792] WebView customer complaints of Monarch Legal Group, BBB helps resolve disputes with the services or products a business provides. /Type /Page *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. How many stars would you give Monarchlegalgroup? /Parent 10 0 R MRM has received many consumer complaints alleging violations of the Fair Debt Collections Write reviews, ask and respond to questions, /Type /Page Request a call back. %PDF-1.5 Notify me of follow-up comments by email. >> /MediaBox [0 0 612 792] In total, those settlement fees cannot exceed 15% of the savings the debt settlement provider negotiated for the consumer. endobj Consumers reported not understanding the terms of the program after these short appointments. /Contents [118 0 R 119 0 R 120 0 R] /CropBox [0 0 612 792] Reviews from current and former Strategic employees on the career website Glassdoor express similar concerns about the companys business model: Even when Defendants do engage with creditors, non-attorney employees perform the negotiations. /Annots [] /Annots [] Do you agree with Monarchlegalgroup's TrustScore? /MediaBox [0 0 612 792] See TSR Amended Rule 2010, 75 Fed. /Contents [130 0 R 131 0 R 132 0 R] How to Try to Get a Refund From a Debt Relief Company, The Ultimate Guide to Dealing With Student Loans You Cant Afford. In exchange for the advertised services, Defendants charge significant up-front costs and monthly fees. << /Type /Page RAM charges a monthly fee of $10.75 to administer each account. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. /Resources 257 0 R endobj /Contents [158 0 R 159 0 R 160 0 R] Atty Approved.. << << 63 0 obj Monarch tells prospective consumers that its client services team (which, in reality, consists of Strategic employees located in another state) will assist [customers] in arranging to speak with an attorney to provide legal advice or respond to legal questions. Defendants charge a percentage of the consumers total debt as a Service Cost to the non-legal servicesrelated [to the] debt resolution plan. In examples the City has seen, that cost has been as high as 19%. Acknowledging the harm that debt resolution programs create for consumers with debt and credit issues, governments have increased regulation in this area. Type in the email address you registered with. 21 0 obj Voice your opinion today and hear what 47 customers have already said. /MediaBox [0 0 612 792] /Annots [] endobj On all seven occasions concerning settlements for three separate consumers, Ricky Fakhouri approved a settlement and wrote the same vague phrase: Approved: Reviewed original amt, current amt, settlement amt. RESPONSE: Complaint was not answered endobj Note we do not assume your debts, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Can you help me please? Monarch promises in the Performance Standard section of its contract to refund consumers for the share of all Monarch fees & costs for work on [the] individual debt if Monarch (through Strategic) fails to reduce that debt by more than 35% of the amount owed at the time of the agreement. Contact Us Monarch Legal Group. /Contents [134 0 R 135 0 R 136 0 R] Update 2 On The Make Money With a Side Hustle Project. /MediaBox [0 0 612 792] /Contents [194 0 R 195 0 R 196 0 R] 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Instead, Defendants require consumers to sign an Account Servicing Agreement with Reliant Account Management, LLC (RAM). WebThe Cohn Law Firm in Baton Rouge has more than 50 years of combined legal experience in bankruptcy, business law and business formation. /Type /Page << /Resources 169 0 R endobj /CropBox [0 0 612 792] 9 0 obj << /Resources 213 0 R /Rotate 0 The Rule applies to attorneys as well as non-lawyers, and prohibits businesses from knowingly providing substantial assistance to a company violating the Rule. /Resources 249 0 R endobj /MediaBox [0 0 612 792] /CropBox [0 0 612 792] Answer your financial questions. Defendants do not hold consumer funds in a client trust account. /Parent 12 0 R BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. /Resources 145 0 R << /Resources 97 0 R /Parent 9 0 R DO YOUR RESEARCH THIS IS PUBLIC INFORMATION. /CropBox [0 0 612 792] /Type /Page /Type /Page If consumers withdraw after one year, Defendants collect substantial sums without performing work. /Count 10 /Resources 165 0 R << 2013035572001), at 4, available at https://www.finra.org/rules- guidance/oversight-enforcement/finra-disciplinary-actions?search=2013035572001.]. << Consumers have no recourse if the program is taking more time than promised or, after relying on Defendants misleading estimates, consumers find themselves unable to make their payments. /Rotate 0 CALL NOW 888-572-0176. Also in 2010, the State of Illinois passed the Illinois Debt Settlement Consumer Protection Act, 225 ILCS 429/1 et seq. >> /Type /Page Reg. 44 0 obj endobj Skip to main content Better Business Bureau /CropBox [0 0 612 792] endobj /Annots [] >> /MediaBox [0 0 612 792] 0330 127 8888. WebContact Us Monarch Legal Group Contact Us Address 203 N. LaSalle, #2100, Chicago, IL 60601 Phone Phone: 877-450-8853 Fax: 877-300-6215 Email /Annots [] For businesses Categories Blog. If you are in debt run far far away. As depicted in paragraph 91 above, one BBB reviewer expressed skepticism about Monarchs lone positive review. 38 0 obj endobj Standard phone and data charges will apply. >> /MediaBox [0 0 612 792] The following is My Monarch legal group/reliant account # 25270. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I do not know what accounts have been paid, haven't been paid, etc. /AA 5 0 R /Parent 10 0 R /Annots [] /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] >> << endobj /Rotate 0 >> /Annots [] /Rotate 0 The This company took over $25,000 from me then canceled my account, did not contact me and refuses to give me any information or any access to my online portal. ] As described in Section VI below, Monarch repeatedly fails to provide those services. << >> Defendants contracted with a local attorney, not employed by Monarch, to represent the consumer in a lawsuit by a creditor. Another consumer called with a question about how the debt settlement process worked, and the customer service representative refused to connect her with a lawyer. One consumer wrote: I would like at least a refund of 995.00 since I didnt receive legal representation. Defendants refund policy provides no such right to be refunded legal fees. /Type /Page The City investigation indicates that consumers do not have access to advice from attorneys, and many never receive any form of legal representation. /Kids [25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R] /CropBox [0 0 612 792] endobj /MediaBox [0 0 612 792] Everything you need to know about man who became heir to British throne 71 years ago 1. Defendants have a surprising range of exclusively 5-star and 1-star reviews, with no scores in the middle of the range. /Annots [] First, consumers who are behind on monthly payments to Defendants are not eligible for any refund. Now, during the past year I have been paying Monarch Legal to get settlements to my credit cards. /Type /Page In some instances, Defendants require consumers to sign an agreement with Global Client Solutions to manage consumer payments and deposits. /Type /Page 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. /Type /Pages 1 0 obj Consumers reported to the City that they were unable to receive answers from the attorney identified on Monarch paperwork and instead were forced to direct questions to non- lawyers who were not familiar with their situations. /CropBox [0 0 612 792] When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Strategic Financial Solutions works with a number of fraudulent debt settlement outfits, including, for example, Carolina Legal Services, a debt settlement law firm that recently closed following an investigation by the North Carolina State Bar and the suspension of the attorney in charge of the law firm. What do you think? /Rotate 0 34 0 obj /Contents [206 0 R 207 0 R 208 0 R] /Parent 12 0 R /Count 1 Settlement is within acceptable firm parameters. One Google reviewer wrote that all the good reviews [about Strategic] reviewer are FAKE. /Annots [] /Rotate 0 View customer complaints of Monarch Legal Group, BBB helps resolve disputes with the services or products a business provides. /Resources 85 0 R << The policy, as written, does not provide consumers with adequate relief. /Parent 9 0 R /CropBox [0 0 612 792] Furthermore, consumers do not even know that they are talking to Strategic employees. Defendants make these representations in order to secure consumers participation in their debt resolution program. /Rotate 0 /Parent 9 0 R /CropBox [0 0 612 792] >> This kind of attitude destroys the debt relief space for good people that want to do good things. endobj The information on this website is not legal advice, and does not take the place of consulting with a lawyer. /Contents [202 0 R 203 0 R 204 0 R] Side Hustle Review - Is It Too Late To Make Money With A Helium Miner? endobj /Parent 10 0 R << /Type /Page After working with them all these time, in which I have paid the total of $15,216.90 to the company plus $2,800 I paid directly to one of the creditors, /Rotate 0 We are a debt relief The text of the call script for Option 1 Legal and for Monarch are the same, except for the law firm name. /Contents [214 0 R 215 0 R 216 0 R] But because Defendants provide inaccurate estimates and fail to consider consumers financial situations, Defendants know that their representations are inaccurate and impossible for many consumers. /CropBox [0 0 612 792] In presentations with potential clients, Monarch representatives who in fact do not work for Monarch have explained that Monarch attorneys will provide representation and negotiate with the creditors lawyers.

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