microsoft surface data eraser no disk drive found

Last Updated on September 28, 2020 by admin 1 Comment. @DanRev0519 . Any additional suggestions would be great. @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. c. Press and release the Power button. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. if still you gets problems means. If you have suggestions related to this documentation, please let us know here and we will submit them for review. USB thumb drive selection>"::: Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. After clicking the Download button, you will see a page where you can select the tool that you want to download. Required fields are marked *. Once the bootable USB is ready, you will see the Success message. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, @DanRev0519 . For more info, see Prepare your Surface Duo for service. @jans-at Today just now i successfully created a bootable iso file for 64bit. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). reason not to focus solely on death and destruction today. The UEFI BIOS will also show the boot order. Microsoft Surface Data Eraser is periodically updated by Microsoft. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. d. Release the Volume Down button. Start the formatting process, show 5% and then after about 20-30 seconds Failure message. If you have problems booting from the usb post back to this thread for help. tomorrow morning I will upload to Google drive. Accept or decline the software license terms by typing Accept or Decline. chkdsk C: /f /r /b /x /v Figure 5. If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. While one can always use third-party tools to securely erase data before handing over a PC to service or selling off, there is an official tool to securely wipe data from Microsoft Surface devices. Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE] Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. For easy usage i will create bootable Microsoft Drive data eraser tool.iso file and then i will upload online and then i will paste the link here. No need to physically destroy the storage unless you have some high compliance requirement that demands it. Begin the Microsoft Surface Data Eraser tool"::: This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. When you boot from the usb the windows 10 64 bit installation will start and ask you whether you need pro or home to which you should respond PRO. Have you i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. If you need to ensure the security of your sensitive data by destroying all information from your Surface devices safely and permanently, use theMicrosoft Surface Data Eraser tool. When the Congratulations screen is displayed, you can eject and remove the thumb drive. That said, the Surface Eraser bootable USB can be prepared on any Windows running PC. You are the best person to look after your data. Here are the instructions Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. It will be reasonably up to date with drivers and such so the install will be easier and much faster. Figure 6. The USB 2.0 drive works without any issues. Press and hold the Volume Down button. Release the button once the UEFI screen appears. Figure 5. https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, @DanRev0519 . first, create a new folder in C:\ partition create partition primary Onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, download the iso file and write on a USB pen drive.do u mind sharing for devices like surface 4 pro, for older devices 2020 year and earlier If you can turn on your Surface, Microsoft recommends that you back up the data valuable to you before sending your Surface device to a Microsoft Service Center. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. The drive is 256GB. Well occasionally send you account related emails. Step 3: Type Microsoft Surface Data Eraser in Start menu search box and then press Enter key to launch the tool. Choose the account you want to sign in with. Internal storage is listed along with the others, Windows Boot Manager, PXE Network, and USB Storage. Figure 2. To boot your device from the USB stick follow these steps: a. Please guide me, Scan this QR code to download the app now. Privacy Policy. Can I remove it, or can I have Microsoft remove it and send it to me to ensure I always maintain ownership of the data? If I don't get this resolved soon, I'm just going to send in this Surface Go. I would recommend testing if there is a problem extracting any other files, like ZIP files, RAR files and others, on the computer where this tool fails. And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. Sfc /Scannow Figure 5. @RAJU2529 OK just tried unzipping all the files to the thumbdrive and booting the Surface Go on it. a have a problem of formattin using eraser tool. To boot your device from the USB stick follow these steps: a. d. Release the Volume Down button. If you use older deployment or disk configuration tools that do not support the storage spaces it can break a single storage-spacedrive into two separate drives. There are also tools like Partition Wizard Bootable CD/USB to partition and delete data from unbootable PCs. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. "We couldn't find any drives. I tried using bootable USB but i get an error message that 'there is a problem recovering your PC'. Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. Choose the account you want to sign in with. Does anyone know of the download location for the driver? If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. My Surface wont turn on. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. Press and hold the volume up button. Booting the Microsoft Surface Data Eraser USB stick. More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. It doesn't work on Surface Duo. Does Microsoft wipe the data from my Surface? It started loading on the Surface Go. Microsoft Surface Data Eraser enables you to wipe stored data from your Surface device directly from a USB stick. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. Thanks for the assist. The utilit. Odeslat a . Press and hold the Volume Down button. If it doesn't see the drive then it won't show in the boot order. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. Note This means that Microsoft Deployment Task Sequence is specific to these kinds of devices and cannot be used with other devices. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Figure 5. Data like Exchange Online Mailbox content and SharePoint Online Site content is stored in a Microsoft Data Center and is not affected by the Surface service process. @jaxne . Create a Surface Data Eraser drive, and then start the device from that drive. Figure 1. Booting the Microsoft Surface Data Eraser USB stick. I was able to get that .iso file to work. Confirm USB drive of at least 4 GB is connected. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. I'll read up on " However, feel free to re-open if you have additional questions, comments or suggestions to help improve the contents of this documentation. Data that is stored on the Surface device's internal storage is erased at the Microsoft Service Center when the Surface device is repaired. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. Select Yes to continue erasing data on the Surface device. boot the Windows into safe mode and then try to bootable usb media. Select Success. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. See Recovery options in Windows 10 for more information. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Archived post. Unless you are very familiar with installing windows I recommend the recovery image. What does the BIOS setup show? Decommission a Surface device from corporate or organizational use. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. 4. See Recovery options in Windows 10 for more information. Begin the Microsoft Surface Data Eraser tool. In this video I look at using the Microsoft Surface Data Eraser to make a UEFI Bootable USB that can be used to Securely Wipe a Microsoft Surface. If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. Using Microsoft Surface Data Eraser Step 1:Connect the bootable USB containing Surface Data Eraser to your Surface device. [!IMPORTANT] Read the software license terms, and then close the Notepad file. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing. use only 4GB drive . The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. @DanRev0519 . Turn off your Surface device. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration, The following Surface Devices with 1TB drive configuration use a single SSD and are not impacted by this issue. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. The following Surface devices that have1TB drive configuration and use a single solid-state drive (SSD) are not impacted by this issue. Accept or decline the software license terms by typing Accept or Decline.

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